Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America. Our dedicated team supports a wide range of medical administration tasks, working collaboratively across multiple disciplines.

Our mission is to offer employees meaningful opportunities to apply their expertise, grow in their careers, and contribute to the organization’s ongoing success.

We are committed to creating a workplace where employees feel valued, supported, and motivated. By fostering a collaborative and engaging environment, we ensure that every contribution is recognized and appreciated.

At Citadel, diversity and inclusion are at the heart of our culture. We welcome individuals from all backgrounds—regardless of gender, ethnicity, age, religion, lifestyle, or disability—and embrace the unique perspectives and experiences they bring. Through teamwork, innovation, and continuous professional development, we empower our employees to thrive and drive progress within the organization.

• Supervising staff and assisting with tasks like training, scheduling, and resolving issues, while also
• potentially filling in for the manager's absence.
• Assist in overseeing daily operations revenue cycle management services, including medical coding,
• charge entry, claims submissions, payment posting, follow-up, and reimbursement management.
• Support the Manager in leading a team of revenue cycle management associates and Team Leads.
• Regularly communicate with healthcare providers to ensure smooth operations and resolvebilling-related issues.
•  Assist in acting as a liaison with managers and administrators of assigned client components on day-to-day operations.
• Ensure that RCM operations are conducted in compliance with federal laws and departmental protocols.
• Assist in developing and implementing operating policies and procedures in line with federal and state regulations.
• Supervise personnel, including work allocation, attendance, and problem resolution.
• Evaluate performance and make recommendations for personnel actions.
• Motivate employees to achieve peak productivity and performance.
• Review and interpret operational data to assess the need for procedural revisions and enhancements.
• Participate in designing and implementing systems to enhance revenue and operating efficiency.
• Provide training for new and existing staff on operating policies, protocols, systems, procedures, standards, and techniques.
• Perform miscellaneous job-related duties as assigned and report to the Manager.

• Provident Fund
• Leave Encashment
• Gratuity
• Health Insurance
• Inflation Bonus
• Housing Allowance
• Patient seen Bonus
• Eid Bonus